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Act First Safety

Workplace Violence and Harassment Prevention Training

Violence and Harassment Prevention Training
Act First Safety helps employers and workers prevent and resolve workplace violence or harassment with training programs that meet and exceed the Occupational Health and Safety Act (OHSA) requirements.

Our training gives managers, supervisors and workers the  knowledge they need to assess risk, create policies and implement a workplace violence and harassment prevention program as required by OHSA.

Do You Need Workplace Violence Prevention Training?
Violence and harassment can occur in any workplace.  It may result from interpersonal conflict, work-related frustrations, disrespect, mental health issues or other job-related issues.  Violence may also come from external sources such as an angry customer or client, domestic violence spilling into the workplace, rage from a stranger, crime or other aggressive situations.

Whatever the cause, violence and harassment are unacceptable behaviours in the workplace.  In Ontario, employers are legally required to protect their workers from these negative behaviours.

Workplace Violence Prevention Legislation in Ontario
Bill 168, legislated in 2009, and Bill 132, legislated in 2016, have resulted in amendments to the Occupational Health and Safety Act (OHSA) that dictate employers’ responsibilities with regard to workplace or sexual violence and workplace or sexual harassment.
These responsibilities are to:

  • Assess the risks of workplace violence occurring based on the nature of the workplace, type of work or conditions of work;
  • Prepare workplace violence and harassment policies;
  • (For workplaces with 6 or more employees) Put these policies into writing and post them where all employees can easily see and read them;
  • Review these policies as needed or at least annually; and
  • Implement a program that supports the policies.

A workplace violence prevention program must include initiatives to increase awareness and training for workers who are at risk from violence or harassment.

Who Should Attend

  • Managers and employers
  • Supervisors
  • Workers
  • Joint Health and Safety Committee Members (JHSC)
  • Health & Safety Representatives (HSR)
  • Human Resources and Security staff members

What You Will Learn (Classroom Option)

  • Legislation addressing workplace violence and harassment (OHSA, Bill 132, Bill 168, Canada Criminal Code, Ontario Human Rights Code)
  • Responsibilities of employers
  • Workers’ rights and responsibilities with regard to violence and harassment prevention
  • How to assess risk of violence
  • What workplace violence and harassment prevention policies should address
  • The measures and procedures that must be in place to:
    • Control the risks identified in the risk assessment
    • Summon immediate assistance when violence occurs or is likely to occur
    • Allow workers to report incidents of workplace violence / harassment
    • Investigate and deal with incidents or complaints of violence / harassment

Duration:  ½ day

Flexible training options to best serve your needs:
Onsite Classroom – Instructor-led courses presented in your workplace.  Training can be scheduled for a time that is convenient

Public Sessions – Public classroom event.  For location and dates call our office or visit our Calendar

E-learning – Online e-learning course available

Read More

Workplace Violence Prevention – Bill 168 Regulations

For further information on this topic for Ontario see:

Workplace Violence and Harassment: Understanding the Law
http://www.labour.gov.on.ca/english/hs/pubs/wpvh/index.php

Preventing Workplace Violence And Workplace Harassment
http://www.labour.gov.on.ca/english/hs/sawo/pubs/fs_workplaceviolence.php

Bill 168, Occupational Health and Safety Amendment Act (Violence and Harassment in the Workplace) 2009
http://www.ontla.on.ca/web/bills/bills_detail.do?locale=en&BillID=2181&B…

The following is © Queen’s Printer for Ontario, 2009 – 2009
Occupational Health and Safety Act
R.S.O. 1990, CHAPTER O.1

PART III.

VIOLENCE AND HARASSMENT

Policies, violence and harassment

32.0.1 (1) An employer shall,
(a) prepare a policy with respect to workplace violence;
(b) prepare a policy with respect to workplace harassment; and
(c) review the policies as often as is necessary, but at least annually. 2009, c. 23, s. 3.

Written form, posting
(2) The policies shall be in written form and shall be posted at a conspicuous place in the workplace.

Exception
(3) Subsection (2) does not apply if the number of employees regularly employed at the workplace is five or fewer, unless an inspector orders otherwise.

Program, violence
32.0.2 (1) An employer shall develop and maintain a program to implement the policy with respect to workplace violence required under clause 32.0.1 (1) (a).

Contents
(2) Without limiting the generality of subsection (1), the program shall,
(a) include measures and procedures to control the risks identified in the assessment required under subsection 32.0.3 (1) as likely to expose a worker to physical injury;
(b) include measures and procedures for summoning immediate assistance when workplace violence occurs or is likely to occur;
(c) include measures and procedures for workers to report incidents of workplace violence to the employer or supervisor;
(d) set out how the employer will investigate and deal with incidents or complaints of workplace violence; and
(e) include any prescribed elements.

Assessment of risks of violence
32.0.3 (1) An employer shall assess the risks of workplace violence that may arise from the nature of the workplace, the type of work or the conditions of work.

Considerations
(2) The assessment shall take into account,
(a) circumstances that would be common to similar workplaces;
(b) circumstances specific to the workplace; and
(c) any other prescribed elements.

Results
(3) An employer shall,
(a) advise the committee or a health and safety representative, if any, of the results of the assessment, and provide a copy if the assessment is in writing; and
(b) if there is no committee or health and safety representative, advise the workers of the results of the assessment and, if the assessment is in writing, provide copies on request or advise the workers how to obtain copies.

Reassessment
(4) An employer shall reassess the risks of workplace violence as often as is necessary to ensure that the related policy under clause 32.0.1 (1) (a) and the related program under subsection 32.0.2 (1) continue to protect workers from
workplace violence.

Same
(5) Subsection (3) also applies with respect to the results of the reassessment.

Domestic violence
32.0.4 If an employer becomes aware, or ought reasonably to be aware, that domestic violence that would likely expose a worker to physical injury may occur in the workplace, the employer shall take every precaution reasonable in the
circumstances for the protection of the worker.

Duties re violence
32.0.5 (1) For greater certainty, the employer duties set out in section 25, the supervisor duties set out in section 27, and the worker duties set out in section
28 apply, as appropriate, with respect to workplace violence.

Information
(2) An employer shall provide a worker with,
(a) information and instruction that is appropriate for the worker on the contents of the policy and program with respect to workplace violence; and
(b) any other prescribed information or instruction.

Provision of information
(3) An employer’s duty to provide information to a worker under clause 25 (2) (a) and a supervisor’s duty to advise a worker under clause 27 (2) (a) include the duty to provide information, including personal information, related to a risk of workplace violence from a person with a history of violent behaviour if,
(a) the worker can be expected to encounter that person in the course of his or her work; and
(b) the risk of workplace violence is likely to expose the worker to physical injury.

Limit on disclosure
(4) No employer or supervisor shall disclose more personal information in the circumstances described in subsection (3) than is reasonably necessary to protect the worker from physical injury.

Program, harassment
32.0.6 (1) An employer shall develop and maintain a program to implement the policy with respect to workplace harassment required under clause 32.0.1 (1) (b).

Contents
(2) Without limiting the generality of subsection (1), the program shall,
(a) include measures and procedures for workers to report incidents of workplace harassment to the employer or supervisor;
(b) set out how the employer will investigate and deal with incidents and complaints of workplace harassment; and
(c) include any prescribed elements.

Information and instruction, harassment
32.0.7 An employer shall provide a worker with,
(a) information and instruction that is appropriate for the worker on the contents of the policy and program with respect to workplace harassment; and
(b) any other prescribed information. 2009, c. 23, s. 3.