Act First Safety

Act First Safety Online Incident Investigation Training Program

REGISTRATION – Individual cost of this Incident Investigation program is only $39.00. There are several ways to register:

Option 1 – All customers/companies interested in setting up a customized learning management system (LMS) for their business, should call us direct to REGISTER(as discounts may apply).  Note: there is NO additional charge for the LMS setup. Call 416-283-7233 (local GTA) or Canada-wide toll free at 1-855-260-7233 to register.


Option 2 – For individuals that would like immediate registration, use the convenient online shopping cart by selecting the adjacent icon (or call us and we’ll get you registered), then enjoy your programs!  Thank you.

An incident can be defined as a sudden, unplanned event that causes or could have caused harm to a person or damage to property. Incidents can happen in any workplace, at anytime. In fact, across Canada there are approximately 250,000 lost-time injuries which occur each year—and that doesn’t even include near-misses or incidents that did not result in lost work time.

Investigations get to the root causes of the incident, so similar occurrences can be prevented and future losses in the workplace can be avoided. Therefore it is essential to ensure those who are responsible for investigating incidents are properly trained.

This course will provide managers, supervisors, committee members and health and safety representatives with a proper foundation and understanding of accident causation and prevention.

An investigation is conducted to meet legal compliance but more importantly to determine root cause and prevent reoccurrences.  The investigation procedure consists of several components including; secure and manage the scene, provide notice to the authorities as required by law, identify and interview witnesses, analyze evidence, determine cause, recommendations, reporting and follow-up.

This online course will take participants through these fundamental components and will prepare them for conducting effective investigations in the event they are required to do so.

Course Objectives:

  • Understand the purpose for conducting accident/incident investigations
  • Understand the responsibilities related to accident/incident investigations
  • Understand the steps involved in a thorough investigation
  • Understand the legal requirements for performing investigations

Course Modules:

Introduction to accident/incident investigations

  • Objectives
  • Definitions

Gathering information about the event

  • Secure the scene
  • Collect physical evidence
  • Summary and review

Analyzing the facts related to the event

  • The contributors
  • Develop the sequence of events prior to, during and after the incident
  • Determine cause(s) of the incident
  • Summary and review

Implementing corrective measures to prevent reoccurrence

  • Recommendations based on the hierarchy of controls
  • Write the report
  • Summary and review

Regulatory requirements

  • The legal requirements for reporting and investigating fatalities and critical injuries
  • Describe the need for thorough investigations and an effective reporting system.
  • Describe the roles and responsibilities of the Ministry of Labour, police and workplace parties in an investigation.
  • Describe responsibilities of the workplace parties at the scene of an injury.

Description of an investigation kit


View an Online Incident Investigation Training demo (click on start button below)